Services - TimeTec Cloud Solutions for Smart Cities

Services

2. Installtion & Service Level Agreement Packages

ACCESS CONTROL

Fingerprint Biometrics

UHF Access Control

Facial Recognition

Palm / Vein Recognition

License Plate Recognition

PREVENTATIVE MAINTENANCE

With our industry experience, we have assisted numerous clients with access control solutions from hardware procurement, installation and maintenance of the access control infrastructure.

We have seen the massive increase in cloud-hosted infrastructures and can host your access control in the cloud!

We offer various Service Level Agreements to ensure our clients’ security infrastructure is maintained and pro-actively managed.

ENTRANCE CONTROL

Vehicle Barrier Gates

Gates

Turnstiles

Pedestrian Gates

Preventative Maintenance

CCTV SURVEILLANCE

Hardware

Infrastructure

Proactive Alerts & Monitoring

Preventative Maintenance

ELECTRIC FENCING

FIBRE SPLICING SOLUTIONS

TimeTec SA provides Fibre Splicing solutions to extend network to distant and remote areas for the purpose of, but not limited to, perimeter CCTV, Access control and general network infrastructures. Fiber optic Ethernet cables can transmit signals across much greater distances with little-to-no signal degradation.

Our capable team will assist every step of the way, from site assessment to installation and sign off.

SERVICE LEVEL AGREEMENT

Silver SLA

Remote Support Services: Monday – Friday 08:00 – 17:00 Excluding Public Holidays

Tenant Management – New Tenants or Residents Registration (Visitors & Community Management)
Support General – Questions Q&A (Visitors & Community Management)
Hardware – Access Control & Entrance Control
Hardware – Handheld Scanners

Gold SLA

Remote Support Services: Monday – Friday 08:00 – 17:00 Excluding Public Holidays

Tenant Management
New Tenants or Residents Registration (Visitors & Community Management)
Support General – Questions Q&A (Visitors & Community Management)
Hardware – General Maintenance Monthly (1 x Site Visit per month)
Hardware – Access Control & Entrance Control
Hardware – Handheld Scanners

Platinum SLA

Remote Support Services: Monday – Sunday 08:00 – 17:00 Excluding Public Holidays

Tenant Management
New Tenants or Residents Registration (Visitors & Community Management)
Support General – Questions Q&A (Visitors & Community Management)
Hardware – General Maintenance Monthly (1 x Site Visit per month)
Hardware – Access Control & Entrance Control
Hardware – Handheld Scanners